1tamilmv Privacy Policy – Player Data Protection in Malaysia

This Privacy Policy document ("Policy") describes how 1tamilmv ("Platform", "We") collects, uses, discloses, and protects your personal information when you use the website, services, games, and all features offered through our platform.

1tamilmv understands that privacy is more than a legal requirement — it is a fundamental right of every player. We take this responsibility seriously and are committed to managing your personal data in a transparent, fair, and secure manner. Every decision relating to data management is made with the interests and trust of our Malaysian players as the top priority.

This policy applies to all registered players and users browsing the platform 1tamilmv, regardless of whether you access the platform via a web browser or mobile app. By using our platform, you agree to the practices described in this policy.

1tamilmv only collects data that is necessary to deliver platform services safely and efficiently. The following are the categories of data we may collect:

1tamilmv does not collect sensitive information such as health data, political views, or religious beliefs unless it is directly relevant to the provision of platform services and only with your explicit consent.

Your personal data is collected by 1tamilmv through various channels as you interact with our platform:

• Account Registration: When you register a new account at 1tamilmv, you provide basic information such as your name, email, phone number, and date of birth directly.
• Deposit & Withdrawal Process: Transaction information and payment details are collected when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u / CIMB Clicks).
• Platform Usage: Game data, game preferences, betting history, and bonus records are automatically generated as you use the platform.
• Support Communications: When you contact our customer support team 1tamilmv via live chat or email, those communication records are retained for reference and service improvement purposes.
• Automated Technology: Cookies, web pixels, and analytics tools automatically collect technical data such as your IP address, device type, and browsing behaviour as you navigate the platform.
• Identity Verification (KYC): When you undergo the identity verification process, documents such as your identification card or bank statement are collected for compliance purposes.

1tamilmv uses collected personal data solely for legitimate purposes directly related to the provision of platform services. The following are the primary purposes for which your data is used:

• Account Management: Register, verify, and manage your player account on the platform 1tamilmv.
• Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX, as well as managing withdrawals to your account.
• Gaming Services Provision: Manages all slots, live casino, baccarat, roulette, Sports Betting, and other games offered on the platform.
• Service Communications: Sending important notifications related to your account, transactions, policy changes, and security information.
• Personalising Your Experience: Personalising game recommendations and promotions based on your preferences and usage history — with the aim of enhancing your gaming experience, not for sharing with third parties.
• Fraud Prevention & Compliance: To detect and prevent fraudulent activity, money laundering, and to meet applicable legal compliance requirements.
• Platform Improvements: Analysing usage patterns to improve platform functionality, performance, and the overall user experience 1tamilmv.
• Customer Support: Providing effective technical support and customer service when you contact our team 1tamilmv.

1tamilmv does not sell, rent, or trade players' personal data to any third party for their own commercial purposes. However, under certain circumstances, data may be shared with the following categories of parties:

• Payment Service Providers: Required transaction information is shared with providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and banks handling FPX solely for the purpose of processing your financial transactions.
• Game Software Provider: Game data that is operationally necessary may be accessed by casino software providers supplying games on the 1tamilmv for technical operational purposes.
• Legal Authorities: 1tamilmv fully complies with lawful requests from the relevant Malaysian authorities — including the Royal Malaysia Police, Bank Negara Malaysia, or the courts — when required by law.
• Regulatory Body: Information may be shared with the regulatory body that issued the operating licence to 1tamilmv as part of ongoing compliance requirements.
• Analytics & Security Services: Third-party service providers that assist with platform analytics and cybersecurity monitoring, subject to strict confidentiality agreements.

All third parties that receive data from 1tamilmv subject to data protection agreements requiring them to handle data to a standard at least equivalent to our own.

1tamilmv implement comprehensive technical and organisational security measures to protect players' personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All communications between your browser and the 1tamilmv is encrypted using the latest SSL/TLS standards, ensuring that data cannot be read by unauthorised parties during transmission.
• Secure Servers: Data is stored in licensed data centres protected by physical access controls, intrusion detection systems, and continuous 24/7 monitoring.
• Internal Access Controls: Access to player data is restricted to 1tamilmv who require such access to carry out their job responsibilities. All access is logged and monitored.
• Regular Backups: Data is backed up regularly using secure procedures to ensure service continuity and recovery in the event of a technical disaster.
• Security Testing: Platform 1tamilmv undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.

Platform 1tamilmv uses cookies and similar tracking technologies to enhance the user experience and gather analytics data. Below is an explanation of the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting your use of the platform.
• Functional Cookies: Saving your preferences such as language, display settings, and game choices to make your next visit more convenient.
• Analytics Cookies: Collecting information on how players use the platform — such as the most frequently visited pages and time spent — to help us improve the overall user experience.
• Marketing Cookies: Used to display relevant promotions and offers to players based on their interests and usage history. These cookies are only active if you have given your consent.

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality and experience of the platform 1tamilmv. For information on how to manage cookies in your browser, refer to the help guide for the browser you are using.

As an online platform, 1tamilmv may store or process your personal data on servers located outside Malaysia. When this occurs, we ensure equivalent protection is maintained through the following measures:

• Data transfers are only carried out to countries or jurisdictions that provide an adequate level of data protection as recognised under Malaysian law.
• Standard Contractual Clauses are put in place with all data recipients outside Malaysia to ensure continued protection.
• Cloud service providers used by 1tamilmv complies with internationally recognised security standards and undergoes regular compliance audits.
• Financial data relating to transactions made through Malaysian local payment methods is processed in accordance with Bank Negara Malaysia requirements and relevant regulatory bodies.

If you have any questions about cross-border data transfers involving your personal information, please contact our Data Protection Officer using the details in Section 14.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the 1tamilmv, you have the following rights regarding your personal data:

To exercise any of these rights, please contact the Data Protection Officer 1tamilmv via email at support@1tamilmv.casino, stating the right you wish to exercise. We will process your request within 30 working days.

As a responsible platform, 1tamilmv is required to carry out Know Your Customer (KYC) procedures and comply with Anti-Money Laundering (AML) requirements. Data collected during this process is used solely for compliance purposes.

• Identity Documents: A copy of your Malaysian identity card or passport may be requested to verify your identity, particularly before your first withdrawal or when certain limits are reached.
• Proof of Address: A recent utility bill or bank statement may be requested to verify your residential address in Malaysia.
• Proof of Source of Funds: In certain cases involving large transaction amounts, 1tamilmv may request clarification on the source of funds used.
• All documents received for KYC purposes are securely stored using encryption and are accessible only to authorised compliance personnel.
• KYC documents are retained for the minimum period required under applicable Malaysian legal obligations.

Platform 1tamilmv is restricted to players aged 21 years and above only. We do not accept registrations from individuals below this age, and we do not knowingly collect or process personal data of children or minors.

• During the registration process, applicants are required to confirm that they are 21 years of age or older.
• 1tamilmv reserves the right to request proof of age at any time, and any account found to belong to a minor will be closed immediately.
• If a parent or guardian discovers that their underage child has registered an account at 1tamilmv, please contact us immediately at support@1tamilmv.casino for prompt action.
• Any balance remaining in a closed underage account will be handled in accordance with applicable compliance regulations and may be subject to full forfeiture.

We also encourage parents and guardians to use the parental controls available in operating systems and web browsers to prevent unauthorised access by minors to online gambling platforms.

1tamilmv retains personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law. The following are general data retention guidelines:

• Active Account Data: Retained for as long as your account remains active on the platform 1tamilmv.
• Financial Transaction Data: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's accounting and AML compliance legal requirements.
• KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with applicable AML/CFT legal requirements.
• Support Communication Records: Retained for 3 years for reference and resolution of any disputes that may arise.
• Technical Data (System Logs): Retained for 12 months for security and internal audit purposes.
• Inactive Accounts: If your account has been inactive for 24 consecutive months, your data may be archived and access restricted until you reactivate your account or submit a deletion request.

Once the applicable retention period has expired, data will be securely deleted or anonymised in a manner that can no longer be linked back to you personally.

1tamilmv reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform service improvements. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending email notifications to all registered members 1tamilmv at least 14 days before the changes take effect, for updates that materially affect player rights.
• A clear notice will be displayed on the platform for a designated period following any changes taking effect.

Continued use of the platform 1tamilmv after an updated Privacy Policy takes effect will be considered your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how we manage your personal data.

If you have any questions, concerns, or complaints regarding how 1tamilmv manage your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

• Privacy Email: support@1tamilmv.casino — use the subject line "Privacy Enquiry" so your message is routed directly to the Data Protection Officer.
• Live Chat: Available on the platform 24/7 — click the chat icon at the bottom right corner of your screen.
• Response Time: We aim to respond to all privacy-related enquiries within 48 hours process and resolve data rights requests within 30 days.
• Language: All communications are available in Bahasa Melayu for the convenience of Malaysian players.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner or the relevant data protection authority in your jurisdiction.